RUNNER

Job Title: Runner
Department: Front of House
Location: London
Closing Date: N/A
Reports To: Office Manager
Direct Reports: N/A

Key Purpose of the Job

Assisting all employees with queries and helping to resolve any problems
Dispatching and delivering documents both in house and out of house
Managing stocks and supplies, arranging orders, dealing with reception
Assisting the office manager with the smooth running of our offices

Needs To Do

Dispatching and collecting items on request both in house and out of house; delivering post, faxes and other items to staff
Taking initiative to manage stocks and supplies, arranging orders where necessary; ensuring refreshments, stationary, general office equipment and loos are well stocked
Keeping reception, rest areas and offices clean tidy and well presented
Reception duties - including dealing with switch board calls, welcoming clients, providing refreshments for meetings and clients, booking meeting rooms, cars and couriers
Providing support to producers and managers, assisting producers with documents’ presentation where necessary, including adding images to layout, laminating, binding, scanning, photocopying
Dealing with banking and dispatching of post

Needs To Know

Have good customer service skills
Knowledge of Microsoft Word, Excel, Internet and Email
Have a professional and friendly phone manner

Needs To Be

Friendly!
Enthusiastic
Pro-active
Use Initiative
Enjoy helping people
Hard worker

Measures of Performance

Fast delivery
Continuous improvement
Ability to arrange and organise pro-actively and using own initiative